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170003LS Requisition #
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Field & Stream is seeking a Customer Service Specialist to join our team!  Field & Stream is a place where outdoor enthusiasts can connect with the traditions that have developed over generations. We offer the finest selection of merchandise from the most trusted outdoor brands and provide in-depth professional services for archery equipment, fishing gear, firearms and more.

 

A division of DICK’s Sporting Goods, associates joining our team have an opportunity to be a part of a growing Fortune 500 company that makes lasting impacts on our communities through outdoor sport and activity.

 

Customer Service Specialist Duties:

  • Create a world-class customer experience by providing passionate customer service and selling through customer engagement
  • Provide register coverage and process all customer and associate transactions at the registers
  • Serve as primary customer service provider at the front end and liaison between customers and management
  • Ensure customers receive outstanding service by adhering to and enforcing customer service programs
  • Handle all situations that involve firearms passing through the front end and ensure compliance with firearms safety policy and procedure
  • Uphold Field & Stream’s standards for merchandise presentation of the best apparel and equipment brands in outdoor sporting goods
  • Promote company programs including warranty sales, Sportsman’s Advantage Club (loyalty program), private-label credit cards, and other seasonal promotions
  • As business needs arise, other tasks may become necessary

Success Profile :

  • Flexible availability – including nights, weekend, and holidays
  • Ability to provide outstanding customer service
  • Ability to direct efficient front-end operations
  • Basic cash management procedures
  • 1-2 years of Retail Cashier or Sales experience preferred
  • Passion for the outdoors
  • Ability to meet Federal requirements for handling and processing firearm transactions

 

Click HERE to review our Rewards & Benefits Information

 

 

Candidates seeking employment with Field & Stream should be prepared to successfully complete a pre-employment background check prior to beginning employment.  

 

Field & Stream is an Equal Opportunity Employer.

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